This call for information may be of interest to some AAAL members:
Northwestern Polytechnic Learning Commons is looking to move away from cash and invoiced based payment system. We currently collect fees for printing and printing credits, late fees for our technology reserve items, and lost books. They can either pay us directly with cash, or we have to put them on financial hold or send them to Finance to pay. This is becoming difficult to do with our distance students.
We are wondering if any other institution has a system set up in which students (or externals) can pay for lost books or other fees online, and if so, which vendor do you use?
If not online, how do you collect your fees?
If you have information to share regarding this query, please contact: awills@nwpolytech.ca
Sent on behalf of,
Amanda Wills, MLIS
Chairperson, Learning Commons
Librarian